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Five ways to maintain professional etiquette when video conferencing

Five ways to maintain professional etiquette when video conferencing

by J.M. Lacey | May 18, 2020 | Communication tactics

The sudden increase in video conferencing due to employees being forced to work from home has benefited companies to keep them — and their employees — in business. Video conferencing has allowed employees to meet with their teams and supervisors. It has opened...
Can your employees freely voice concerns?

Can your employees freely voice concerns?

by J.M. Lacey | Jun 10, 2019 | Communication tactics

If you run a large organization or lead multiple teams, chances are you will encounter issues or challenges among your employees. Employees might be dealing with harassment, concern with their manager, or unease for the public’s safety with a product. Or perhaps...
Negative communications: How they should be delivered and the effect on employees

Negative communications: How they should be delivered and the effect on employees

by J.M. Lacey | May 28, 2019 | Communication tactics

More than once in our working careers, we will face negative communications in the workplace — specifically, communication that delves into mergers, layoffs, or company changes. Rumors spread quickly when the flames are not doused immediately, so organizations must...
When business communications are muddy and affect morale

When business communications are muddy and affect morale

by J.M. Lacey | Oct 8, 2018 | Communication tactics

All companies have similar outlooks: they have goals they’re trying to achieve and they attempt to hold fast to their vision and culture. In so doing, they communicate this to their leadership teams and the employees. However, communications easily become skewed or...
Make the interview process smooth – What to ask and how to get people to open up

Make the interview process smooth – What to ask and how to get people to open up

by J.M. Lacey | Aug 28, 2018 | Communication tactics

When you hear the word “interview,” do you suddenly grow tense? After a subpar interview, a person can become defensive if he/she is asked for an interview at another time. Or one has never had an interview, so he/she may worry about the “right” things to say or how...
Why email stifles quality communication and how we can get back our voice

Why email stifles quality communication and how we can get back our voice

by J.M. Lacey | Jul 24, 2018 | Communication tactics

There’s no question we are in a time period of information overload. People struggle to keep up with their activities, particularly at work, while they are bombarded with office chats, phone calls, meetings, email, etc. When email first appeared on the scene in 1971,...
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